THE WONDERWARE CUSTOMER FIRST PROGRAM

Your investment in Wonderware software and hardware solutions is the first step in
establishing a relationship with Wonderware. The Wonderware Customer First program
has been carefully developed to help you maximize the value of your Wonderware
software systems.

We offer a portfolio of services, resources and experience to help you get on the fast track
to success.

Members receive tremendous value, as Wonderware Customer First:

Helps accelerate project development and return on investment;
Helps reduce cost of ownership by minimizing downtime and improving operator productivity;
Helps minimize implementation and operational risk;
Helps you extract maximum value from your Wonderware software;
Provides access to skilled resources to help diagnose and remedy technical issues;
Provides access to product enhancements and new technologies to keep your software and applications current and “state-of-the-art”

As a Wonderware Customer First member, you have the flexibility to choose between Elite,
Premium and Standard support levels based on project and commissioning milestones, the
complexity and criticality of your operations, the maturity of your applications and the expertise of your project resources.

Q Systems is very pleased to be of your service and support should you have any concern and enquiry relating to THE WONDERWARE CUSTOMER FIRST PROGRAM. Please contact us: qsystems@hn.vnn.vn